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Claim data at your fingertips

Easily view every claim status, who is dealing with a claim, the claimant, incurred value and other relevant claim information. Use the 'Search for claim' search bar to filter down results displayed within the grid. Search for anything associated with a UCR such as a claimant, UCR number, associated risk number, etc. The Claims Hub also links to the RiskPro CLASS/ECF facility to allow you to view movements and responses for a UCR.

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View UCR history

Every time a claim is updated, RiskPro logs the amendment and displays a trail of the changes. You can access this screen by clicking 'UCR History'. The new Claims Hub includes a Claim Diary Archive facility, which allows you to view every entry created within the system, even if the UCR was deleted within the Hub. 

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Update claim status

You can update the status of a UCR and even set a warning to appear when a claim has been stagnant within a status for a defined period of time. 

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RiskPro Documents

When a claim is generated within RiskPro, the system automatically creates a document storage area within RiskPro Documents for that specific claim. This allows for a paperless office for your claims department, as well as access to powerful tools to increase productivity.

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Add multiple risks to a UCR

The associated risk of a claim is shown within the 'Associated Risks' screen. You also have the capability of adding more than one risk to a specific UCR/claim. 

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Claim handler information

If you need to amend the claim handler, simply click 'Edit Contact Name' to select a company staff member, or enter a bespoke contact under 'Other Contact'.

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Claim comments

Provide a comment against a claim. RiskPro keeps track of comment history so that you can go back in time and view previous comments that may have been overwritten or deleted.

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Drill down, group and sort claims data

You can group by a specific column by dragging and dropping a column header from the grid to the blue bar above the grid. This example demonstrates how you can easily group claims by a claim handler.

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