New Claims Hub Facility
DataPro has released a new Claims Hub facility within RiskPro. You can easily see an overview of a claim status, who is dealing with the claim, the claimant, incurred value and other relevant claim information. You can use the 'Search for claim' search bar to filter down results displayed within the grid. Search for anything associated with a UCR such as claimant, UCR number, associated risk number, etc.
View claim status history, as well as CLASS/ECF movements and responses.
You can update the status of a UCR and even set a warning to appear when a claim has been stagnant within a status for a defined period of time.
When a claim is generated within RiskPro, the system automatically creates a document storage area within RiskPro Documents for that specific claim. Read more about RiskPro Documents at www.datapro-corp.com/riskpro-documents
Every time a claim is updated, RiskPro logs the amendment and displays a trail of the changes. You can access this screen by clicking 'UCR History'. The new Claims Hub includes a Claim Diary Archive facility, which allows you to view every entry created within the system, even if the UCR was deleted within the Hub.
The associated risk of a claim is shown within the 'Associated Risks' screen. You also have the capability of adding more than one risk to a specific UCR/claim.
If you need to amend the claim handler, simply click 'Edit Contact Name' to select a company staff member, or enter a bespoke contact under 'Other Contact'.
Add comments against a claim.
You can group by a specific column by dragging and dropping a column header from the grid to the blue bar above the grid. The example above demonstrates how you can easily group claims by a claim handler.